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    Consultation principles

    Our stakeholder engagement principles

    Roles and participation in decision making

    • The AESO uses the experience and expertise of stakeholders to improve the quality and implementation of decisions
    • The AESO determines the level of consultation needed on an issue, based on the perceived significance and impact on stakeholders and the time available
    • All stakeholders have the right to comment on the AESO's plans, decisions and actions
    • The AESO makes the decisions on changes and the timing of those changes

    The process of making decisions

    • All potential changes progress through consistent defined stages, from problem identification to implementation and review
    • The AESO's consultation process and the rationale for the AESO's decisions are transparent

    Informing stakeholders

    • All stakeholders have the right to be informed of the AESO’s direction, plans, the status of issues, and decisions in a timely manner
    • The AESO communicates a consistent position on potential changes that resolves the perspectives across the AESO’s functions

    Continuous improvement

    • The AESO measures the success of its engagement process, and the effectiveness of resulting changes, to improve its future performance