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    Compliance Monitoring

    The AESO's compliance monitoring role

    We establish and implement programs to monitor market participant compliance with ISO rules, Alberta Reliability Standards and the Settlement System Code rules set out in Alberta Utilities Commission Rule 021. We also interface with other agencies in Alberta to facilitate the enforcement of those requirements.

    We provide tools, guides and other information to help market participants adhere to these requirements.

    The programs for monitoring compliance in each area are described below:

    • Compliance monitoring of the ISO rules
    • Compliance monitoring of the Settlement System Code rules
    • Compliance monitoring of the Alberta Reliability Standards

    Request for Information (RFI)

    Market participants are encouraged to thoroughly review the Authoritative Documents and any related Information Documents pertaining to a particular subject area. In the event that a market participant requires further information after completing its review, a request for information regarding the requirements of an existing Authoritative Document may be sent to rfi@aeso.ca.

    Compliance Complaint Information

    A market participant or other interested person may submit a complaint to the ISO regarding compliance with the ISO rules, reliability standards or load settlement rules.  Please see ISO rule Section 103.12 – Compliance Monitoring for additional details.  A copy of the AESO compliance complaint form is also provided in the following link (ID #2019-055).

    Compliance quarterly reports

    Read quarterly reports on compliance activities here: